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Barnes & Noble#

Barnes & Noble's key device to promote cross-channel sales is its loyalty card program. Members pay $25 annually and receive a 10 percent discount online and in stores, in additional to several special offers during the year.

BarnesAndNoble.com also features author interviews and online courses. Perhaps due to its lower online sales volume relative to Amazon, BarnesAndNoble.com has much less user-generated content like reader book reviews.

Titles stocked in Barnes & Noble's warehouse are available for 24-hour delivery, but those supplied by wholesalers show as "usually ships in 2 to 3 days." If your book is available through a national wholesaler such as Ingram or Baker & Taylor, it will be available for order on BarnesAndNoble.com.

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